CODE OF CONDUCT

LA REDOUTE guarantees to its customers that they can make purchases with complete confidence ensuring their health, safety and compliance with ethical standards.

 

To achieve this, LA REDOUTE asks sellers TO COMPLY WITH the following requirements:

  1. Compliance with all French and European laws and regulations in force. LA REDOUTE attaches particular importance to the following regulations:
  • NF and CE standards on product safety and design;
  • REACH (Registration, Evaluation, Authorization and restriction of CHemicals) regulation;
  • FLEGT (Forest Law Enforcement for Governance and Trade) standard for products containing wood;
  • EUP (Energy Using Products) directive aiming to render energy information and labelling compulsory;
  • The Extended Producer Responsibility (ERP) principle rendering the display of the "ecoparticipation tax" for appliances, home improvement products and electrical and electronic goods compulsory;
  • WEEE (Waste Electrical and Electronic Equipment) directive requiring sellers to recover the old product when selling an equivalent new product.
  1. Guarantee of compliant information on products which cannot mislead the consumer:
  • Information displayed on products as required by laws in force;
  • Accurate and non-misleading information (description and pictures) showing the main features so that a conscious choice can be made.
  1. Prohibition on selling products that are dangerous or liable to be detrimental to LA REDOUTE’s image:

  • Goods, postures or representations not corresponding to the brand image conveyed by LA REDOUTE; for example and without limitation, products using or referring, in an obvious or suggestive manner, to war, drugs, alcohol, hatred or discrimination are prohibited;

  • Goods, postures or representations not complying with moral principles or good moral standards;

  • Political, religious or discriminatory goods such as products symbolizing or bearing a religious symbol are prohibited;

  • Intangible goods;

  • Customisable or tailor-made goods;

  • Goods detrimental to third-party rights;

  • Stolen goods;

  • Toxic or hazardous liquids;

  • Live animals;

  • Medicines and drugs of any kind;

  • Weapons and munitions.

  1. Compliance with the Universal Declaration of Human Rights, the United Nations Convention on the Rights of the Child, International Labour Organization conventions and fundamental human rights*:

  • No child labour under the age of 15 or below the minimum age authorised by regulations in force in the country of manufacture;

  • No forced labour;

  • No disciplinary practices, harassment or moral or physical punishments;

  • No discrimination;

  • No prohibition on freedom of association;

  • No unpaid work (wages are regularly paid);

  • Working conditions guaranteeing employee hygiene, health and safety;

  • No excessive working hours causing employee exhaustion.

(Please provide your company’s available charters of ethics.)

 

  1. LA REDOUTE promotes integrity and transparency in business and does not accept or encourage any form of corruption in the conduct of such business.

 

  1. Compliance with LA REDOUTE’s ethical commitments regarding products and their manufacturing:
  • A certificate must be obtained from the Forest Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) for products made of exotic or tropical wood (teak, eucalyptus, acacia and mango tree, etc.);
  • Prohibition on using sandblasting (jeans ageing technique) in the manufacturing of products;
  • No real fur;
  • No products containing angora wool;
  • No leather or skin from aborted animals (Karakul lamb), from animals to extinction (IUCN red list or CITES) or wild and exotic animals. All leather and skins must be by products of the Meat Industry.

(Please provide your company’s available certificates concerning products and their manufacturing.)

 

By signing this code of conduct, the PARTNER represents that it complies with the above-mentioned requirements. LA REDOUTE also reserves the right to immediately suspend or terminate any business relations in case of serious breach of this code of conduct.

In this context, LA REDOUTE may ask its partners to provide evidence or certificates of conformity. In the event of failure to observe any one of the code's provisions, LA REDOUTE shall contact the partner to initiate a compliance procedure.

 

*: International Covenant on Civil and Political Rights, opened for signature in New York on 19 December 1966; the International Covenant on Economic, Social and Cultural Rights, opened for signature in New York on 19 December 1966; Convention on the Elimination of All Forms ofDiscrimination Against Women, opened for signature in New York on 1st March 1980; Convention on the Rights of the Child, signed in New York on 26 January 1990, Convention on the Rights of Persons with Disabilities (and its optional protocol), signed in New York on 30 March 2007; C029 - Convention concerning Forced or Compulsory Labour, adopted by the General Conference of the International Labour Organisation in its 14th session held in Geneva on 28 June 1930; C087 - Convention concerning Freedom of Association and Protection of the Right to Organise, adopted by the General Conference of the International Labour Organisation in its 31st session held in San Francisco on 17 June 1948; C098 - Convention concerning the Application of the Principles of the Right to Organise and to Bargain Collectively, adopted by the General Conference of the International Labour Organisation in its 32nd session held in Geneva on 1 July 1949; C100 - Convention concerning the equal remuneration for men and women workers for work of equal value, adopted by the General Conference of the International Labour Organisation in its 34th session held in Geneva on 29 June 1951; C105 - Convention concerning the Abolition of Forced Labour, adopted by the General Conference of the International Labour Organisation in its 40th session held in Geneva on 25 June 1957; C111 - Discrimination (Employment and Occupation)Convention, adopted by the General Conference of the International Labour Organisation in its 42nd session held in Geneva on 25 June 1958; C138 - Convention concerning Minimum Age for Admission to Employment, adopted by the General Conference of the International Labour Organisation in its 58th session held in Geneva on 26 June 1973; C182 - Convention concerning the Prohibition and Immediate Action for the Elimination of the Worst Forms of Child Labour, adopted by the General Conference of the International Labour Organisation in its 87th session held Geneva on 17 June 1999.